We had the pleasure to collaborate with Maya de Wit on the 3rd Swiss Conference on Barrier-free Communication in spring 2020. Due to the coronavirus pandemic, this conference transitioned from an in-person to a virtual event within a very short period of time. Making the event as accessible as possible to people with hearing and/or visual disabilities was imperative to us. Even before contacting Maya, it was very clear to us that she is internationally recognised as one of the leading professionals in her field. Maya’s consulting services were absolutely crucial in our pre-event planning. She believed in our event from day one, shared contagious enthusiasm and became a true asset to our organising team. Most importantly, all decisions taken under her guidance (i.e. virtual event management tool, live captioning specialists, sign language provision, among others) proved totally successful. Furthermore, Maya’s sign language interpretation and video editing services were timely, transparent and, ultimately, spot on. We definitely owe our event’s success to Maya’s collaboration and, therefore, we very much look forward to working with her again in the future.